Job Summary:
We are seeking an IT Assistant to join our team, responsible for providing top-notch technical support to our internal customers. The ideal candidate will provide technical support and assistance, ensuring the smooth operation of our IT systems. This role requires strong problem-solving skills, a good understanding of IT principles, and the ability to communicate technical information effectively.
Responsibilities:
- Provide technical support to end-users for hardware, software, and network issues.
- Install, configure, and maintain computer systems, printers, and other peripherals.
- Assist with the setup and maintenance of user accounts and profiles on Toast & XtraChef.
- Troubleshoot and resolve hardware, software, and network problems.
- Maintain and update inventory of IT equipment and software licenses.
- Assist in the implementation and maintenance of IT policies and procedures.
- Support the IT team in the rollout of new applications and systems.
- Perform regular backups and ensure data security and integrity.
- Provide training and support to end-users on IT systems and applications.
- Assist in the documentation of IT processes and procedures.
Qualifications:
- High school diploma or equivalent; associate's degree in IT or related field preferred.
- Proven experience as an IT Assistant or in a similar role.
- Proficiency in Google Suite and common IT applications.
- Basic understanding of computer networks, hardware, and software.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and ability to handle multiple tasks simultaneously.
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 20 – 25 per week
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- IT: 1 year (Preferred)
- Xtra Chef: 1 year (Preferred)
Ability to Commute:
- Washington, DC 20002 (Required)
Ability to Relocate:
- Washington, DC 20002: Relocate before starting work (Required)
Work Location: In person