The Game Master/Host position is an important one as the guests’ experience starts and finishes with them. Our ideal candidate for this position is passionate and genuinely pleasant while being comfortable with public speaking and small talk as this sets the tone for an overall five-star experience. This means being able to efficiently communicate rules and storylines with enthusiasm. Our ideal Game Master/Host is also attentive, sharp, and focused so they can effectively help our guests and be a part of ending their experience on a high note no matter the outcome of their game.
Game Master Duties:
As the Game Master, you are responsible for monitoring groups remotely via the control room, providing assistance through requested clues or hints, maintaining the immersive aspect of the room, coordinating with the staff, problem-solving issues efficiently, correctly resetting rooms and maintaining the organization of the control room.
Host Duties:
As the Host, you are the gleeful face of our company. Enthusiastic public speaking, including briefing and debriefing groups, explaining the storyline and rules, and guiding the groups to their escape room, is required. You are the first point of contact for our guests and help to set the tone for their experience. You are a guest services expert and are responsible for maintaining clear lines of communication between us and our guests. You bring a positive spirit and radiate a welcoming presence to anyone who walks through our doors.
Additional responsibilities/duties include, but are not limited to:
Coordinating with the staff, welcoming and greeting groups, selling merchandise and recording inventory, answering guests’ questions, guiding guests to sign waivers, hosting large groups & parties/corporate events, problem-solving issues efficiently, handling email or phone inquiries, encouraging groups regardless of game outcome, and maintaining the cleanliness of the front lobby, guest restroom, and the facility as a whole.
Qualifications and Skills:
- Customer service oriented
- Strong organizational skills
- Strong interpersonal communication skills and the ability to articulate clearly
- Possesses a team player mentality
- Works well in a fast-paced environment
- Ability to learn and work our software
- Basic knowledge and understanding of computers
- Willing to grow and learn in various roles outside of the immediate position
- Has strong attention to detail
- Ability to lift or carry at least 20 lbs.
- Previous Game Master/Host experience a plus but not required
*****PLEASE READ BELOW BEFORE SUBMITTING YOUR RESUME*****
Requirements:
- Must be at least 18 years old
- Must have High School diploma or equivalent
- Must have reliable transportation
- Must possess an outgoing and friendly attitude
- Must have strong writing and verbal skills
- Must be comfortable with public speaking
- Must be reliable and punctual
- Must be available to work WEEKENDS (Fri-Sun; including evenings) & the week between Christmas and New Year's Day. This is currently a weekend only position (Fri-Sun).
To apply, please include:
- Your resume and a brief paragraph on why you would be a good fit for the position
- Your interview availability
- *****SEASONAL WORKERS NEED NOT APPLY. THIS IS NOT A SUMMER JOB.*****
Job Type: Part-time
Pay: $16.85 per hour
Benefits:
Schedule:
- Day shift
- Evening shift
- Night shift
- Weekends only
Application Question(s):
- **REQUIRED ANSWER** Are you willing to work weekends and/or evenings?
- **REQUIRED ANSWER** Please provide a brief paragraph on why you would be a good fit for this position.
Work Location: In person