Front Desk/Office Assistant
Job details
Pay
From $15.00 per hour. Based on experience.
Job type
Number of openings for this position
Schedule
- Monday to Friday
- 8:30-5:00
Benefits
- Major Medical Insurance
- Paid time off
- Dental Insurance
- Vision Insurance
- 401(k) + Match
- Employee/Family Discount
Job description
Do you love helping people? Do you have strong customer service and communication skills? If so, we may have the right job for you as a front desk associate within our company. We are a small three office company looking for the right person to join our team. The ideal candidate must be a team player with the ability to work with patients and deliver excellent customer service.
Job Responsibilities:
- Answer phones and schedule appointments.
- Verify medical & vison insurance.
- Complete patient demographics within our system.
- Check out patients and collect correct payments.
- Manage patient flow in the front office.
- Complete daily reconciliations / close day / countdown cash drawer
- Comply with all company policies and procedures including HIPAA.
- General office duties and cleaning to be assigned by the manager.
- Build relationships with all patients while delivering great medical support.
- Provide exceptional customer service during every patient encounter (in person or via phone).
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
- Always practice urgency with patient’s time, as well as doctor’s time and schedule.
- Knowledge of common fees charged for common visits.
- Help patients with patient paperwork.
- Complete additional office tasks and administrative tasks as needed.
Skills and Qualifications:
- High school graduate or equivalent (required)
- Punctuality and dependability.
- Focus & attention to detail.
- Desire to gain industry knowledge and training.
- Demonstrates initiative in accomplishing practice goals.
- Ability to grow, adapt, and accept change.
- Excellent customer service and communication skills
- Team mentality and works well with others.
- Strong work ethic
Physical Requirements:
- Regular bending, lifting, carrying, reaching, and stretching.
- Ability to move throughout the office.
- Ability to remain standing for long periods of time.
- Lifting heavy boxes and accessing high shelves.
Experience/Skills Required: Six months of medical experience, and 6 months patient/customer care experience.
Education: High school or equivalent (Required)
Work setting
Work location(s)
· Defuniak Springs, FL
· Freeport, FL
· Ft. Walton Beach
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Work Location: In person