At Mac Haik Chevrolet in Madison, MS, we don't just have customers; we make friends for life. Our reputation for courteous and friendly service has always been a testament to our success.
*Now Hiri
*Service Technician (F
)*
The Service Technician (Flag) position performs vehicle service and repair work as assigned in accordance with dealership and factory standards. The Service Technician (Flag) is responsible for maintaining the requisite technical knowledge and skill to efficiently and accurately repair veh
es.
*Essential Duties and Responsi
- ties*
* Perform vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer
- yalty.
* Diagnose cause of malfunction and repair; determine any additional neede
- epairs.
* Maintain and develop technical knowledge of vehicle systems including, but not limited to: drivability, electrical, major engine mechanical, A/C, brakes, suspension, transmission, OBD-II and general vehicle maintenan
- systems.
* Communicate with parts department to obtain n
- ed parts.
* Save and tag parts if the job is under warranty or if requested by
- customer.
* Notify service advisor immediately if additional repair is required
- not needed.
* Notify service advisor immediately if repairs can’t be completed within
- me promised.
* Document all work performed on the RO including recording c
- e of failure.
* Maintain the highest possible standards of workmanship; perfor
- uality checks.
* Road-test vehicles when required or refer to th
- est technician.
* Supervise work of any apprentice techn
- ans as assigned.
* Ensure that customers’ cars are kept clean and are only driven f
- business purpose.
* Keep shop area neat, clean; must account for all dealership-owne
- ools at all times.
* Stay current in the latest diagnostic methods and service techniques across a number of brands; stay informed of latest bulletins, service manuals and other
- rvice publications.
* Participate in service training activities; attend factory-spon
- ed training classes.
* Communicate regularly with service advisor/dispatcher to confirm repair order information and
- agnostic information.
* Meet customer service standards by achieving ‘above district’ customer service
- ormation “CSI” scores.
* Follow established safety protocols; report any shop equipment in improper working condition; immediatel
- eport safety incidents.
* Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste dispo
- and OSHA right-to-know.
* Safeguard dealersh
- assets and customer data.
* Complete required training assigned through
- e company training portal.
* Adhere to consiste
- and reliable work schedule.
* Demonstrate ethical business practices and integrity in all interactions to uphold the M
- Haik Automotive group bra
.
* Other dut
- as assigned.
*Qualifications*
*
- gh School diploma or equivalent
* Graduate of mechanical vocational trade schoo
- r equivalent experience required
*
- certification strongly preferred
* Valid driver’s
- ense and acceptable driving record
* Successful
- pletion of pre-employment screen
g
* Authorization to
- k in the USA
*Here’s what we of
- :*
* Medical, dent
- and vision plan
* 401(k) sa
- gs plan
* Op
- tunities for ad
ncement
* Great culture
* 5 day work week
_We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteris
protected by feder
al, state or local laws._
Job Type: Full-time