Role and Responsibilities
Evention is the leading Tip + Gratuity Payroll SaaS platform serving restaurants and all major Hotel brands.
The Implementation Consultant leads projects within a team of Project Managers, Consultants and Analysts.As an implementation consultant, you will use client details to create custom solutions via the Evention SaaS products.
During your time you will develop wide ranging skills within client relations, solution architecture, and system integrations.The role is on the career path of SaaS Consulting/Project Management and can lead to promotion to Implementation Consultant II, Project Lead, and Project Manager.
- Own and lead implementation projects through the setup, training, testing, and go-live phases.
- Gain an understanding of the client’s current processes to define project opportunities.
- Create tailored Evention software for clients based on defined project opportunities.
- Draft documentation with web-based project management tools.
- Document the product site’s customized Evention process with various internal teams to deliver the best possible solution (Development Team, Implementation Team, etc.).
- Communicate any relevant product site intricacies with Evention’s Client Success Team.
- Coordinate and collaborate across Account Executives, Development, Design and Client Success associates to promote client retention.
- Travel Required on some Project Assignments.
The Implementation Consultant is a key member of a sub team within the department. On this team they will collaborate with the following positions:
- Project Manager – Team lead.
- Implementation Consultant – Other Consultant(s) who lead projects.
- Implementation Analyst – Project task assistant.
Salary Range: $65,000-85,000
Applicants must be eligible to work in the USA without sponsorship. Evention does not sponsor.
Qualifications and Education Requirements
Bachelor’s Degree or relevant experience
Preferred Experience
2+ years in one or more of the following:
- Hospitality Food & Beverage Administration and/or Accounting
- Retail Administration and/or Accounting
- Other Banking, Accounting and/or Finance Administration
- Technical / Software (SaaS Preferred) Training
- Technical / Software (SaaS Preferred) Customer Service
Additional Notes
About Evention:Evention LLC, located in the Chicago Loop, is a leading software company that leverages automation to reinvent legacy accounting processes. Evention’s solutions automate gratuity payroll, cash management, group billing, and credit card reconciliation for retail, hospitality, grocery, casino, convenience store, theatre, and other industries across the globe.