Spiegelworld creates genre-defying live entertainment destinations, combining smash-hit shows with one-of-a-kind cocktail and dining experiences, powered by the world’s most talented artists and artisans and devoured by savvy, seen-it-all adult audiences.
Founded in 2006, Spiegelworld is a community of 700+ organizers, agitators, dreamers, doers, insiders, outsiders and iconoclasts of every flavor, on a mission to make the world a more art-filled, inspired and playful place, one unforgettable memory at a time.
About the Role
Spiegelworld is looking for a Fast Food Server/Cashier to join the team at Superfrico within Caesars in Atlantic City. You will be responsible for playing a strong supporting role in the creation of a polished yet unpretentious dining experience; one which will be savored long after the last bite is a memory. The Fast Food Server is responsible for guiding each guest through their ordering experience. The ideal candidate should have hospitality at heart and the people skills to make sure each guest has a positive dining experience from the moment they arrive till their departure. Ultimately, you’ll ensure we provide excellent guest experience by providing personalized service, checking in with guests, presenting the bill, and everything in between. This is a part-time role that earns $20.50/ hour.
Primary Job Duties
Duties include, but are not limited, to the following:
- Provide exceptional service.
- Utilize guests' names when applicable.
- Maintain professional grooming and appearance.
- Maintain cleanliness and organization of the work area.
- Actively engage in our antiracist commitment and internal practices by participating in offered learnings, engaging in conversations around Equity, Diversity, Inclusion, and Accessibility, and helping us maintain a safe and welcoming workspace.
- Monitor guests’ needs, ensuring all requests are promptly fulfilled in accordance with policies and procedures.
- Up-sell merchandise -Assist with different sizes
- Assist guests in bagging merchandise
- Take Sandwiches from prep area and assemble and wrap
- Plate up 2 sandwiches offered
- Ring in order
- Receive payment from guests, and perform all cashier duties.
- Adhere to established cash control policies and procedures.
- Answer any guest questions and refer them, if necessary, to appropriate management.
- Responsible for complying with Title 26 policies and procedures.
- Handle cash and cash transactions accurately to protect the assets of the company.
- Operate as a member of a team: help others and request help as needed.
- Provide prompt, exceptional, courteous, friendly and timely service to guests and employees. in accordance with established standards.
- Perform necessary tasks to service guests, i.e. taking and filling all food and drink orders and assisting in maintaining guests’ dining area in a clean and neat manner.
- Maintain thorough menu and product knowledge
- Follow company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage.
- Responsible for cash banks and slot banks, proper procedures for handling comps, room charges, credit cards, officer’s checks and coupons.
- Proper completion of cash turn-in sheets, voids, etc., with appropriate distribution.
- Monitor guests’ needs on a continual basis, ensuring all requests will be promptly fulfilled.
- Follow sanitation and table maintenance standards for amazing guest service.
- Routinely inspect surrounding areas, identifying cleaning needs, potential safety hazards, problems and maintenance or repair needs, and notify the appropriate individual(s) for proper resolution.
- Taking part in pre-service duties and applicable closing duties
- Assist other employees when needed.
- Other duties as assigned.
What You Bring
Required:
- At least one year experience as a cashier in a high volume restaurant.
- At least one year of experience in a bar, lounge, nightclub or full service restaurant setting.
- At least one year previous cash handling, customer service experience
- Ability to anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner.
- A highly motivated and energetic personality with a strong commitment to excellence in hospitality.
- Strong written and verbal communication skills with the ability to effectively communicate in English.
- Effectively assist with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise and firmness.
- Excellent customer service skills.
- Polished appearance and demeanor.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
- Ability to read, write and communicate verbally in English.
- Working knowledge of all restaurant functions and tableside service.
- Ability to manage multiple tasks and remain calm in a very high paced environment.
- Excellent time management and organizational skills.
- Effectively assist with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise and firmness.
- A highly motivated and energetic personality with a strong commitment to excellence in hospitality.
- Working knowledge of POS systems.
- Ability to work effectively with employees, guests, management and other departments.
- Comfortable improvising in the moment as part of the guest experience.
- Able to work in a club/nightlife atmosphere with loud music and flashing lights.
- Maintaining any necessary licensing and work cards required, present and future.
- Must maintain proper safety and sanitation standards.
- Successful background check clearance prior to hire
- Must have valid work authorization for the US.
- At least 21 years of age.
Preferred:
- High school diploma or equivalent.
- Previous experience working in an energetic, hospitality driven restaurant or nightlife venue.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is performed in a high volume professional foodservice and theater environment.
- Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate to high.
What We Offer
Union provided benefits. Spiegelworld is proud to offer a comprehensive compensation and benefits package to our eligible part-time employees. Benefits include vacation time & paid time off including holiday pay opportunities. What’s more, Spiegelworld offers employee discounts on goods and services that will help our employees live a better and healthier life.
IDEA
All Spiegelworld employees participate in deepening the organization’s commitment to becoming an inclusive and accessible organization by participation in IDEA. Standing for Inclusion, Diversity, Equity, & Accessibility, the Spiegelworld IDEA program is an internal culture program that serves as the foundation of our lifelong commitment to antiracism within our company and the greater entertainment and hospitality circles we participate in.
Each employee is responsible for conducting their work in an equitable manner and our staff works together to continue to learn about anti-racism, practice harm prevention, and support the greater communities we work in.
Please visit our website to learn more about our Statement of Inclusivity and Commitment to Anti Racism.