Who We Are:
Gurney’s Resorts are luxury, full-service hotels found in premier travel destinations in Montauk, New York and Scottsdale, Arizona. We strive to offer luxurious service to our employees and guests by being adaptable, present & engaged.
The Job:
To oversee all staffing, training, operations, guest experience and administrative function of the food & beverage outlets.
Your Responsibilities:
- Confirm all employees have a full understanding of Gurney’s policies and procedures
- Keep updated, accurate and in good condition all menus – printed and published
- Update and manage all Point of Sale programming – prices, printer routing, modifiers
- Ensure that all shifts are staffed appropriately by managing employee schedules according to business demands
- Monitor and approve all employee time clock registrations. Complete tip sheets. Process and submit payroll accurately
- Ensure that all staff are aware of and fulfilling their job responsibilities
- Deliver superior service and maximize guest satisfaction
- Appraise staff performance and provide feedback to improve productivity
- Ensure that all potential and real hazards are reported immediately and rectified
- Emergency procedures are rehearsed monthly with attendance records, implemented, and enforced to provide for the security and safety of guests and employees, if required
- Complete all administrative duties competently and as written, within the time frame given
- Attend all management and organization meetings as requested by the General Manager
- Ensure that no members of staff are permitted to work if they are not suitably dressed or groomed
- Ensure you are aware of, and that you enforce all the company policies in respect to human resources and staff welfare
- Practice highest regards for safety within all areas and with all materials, ensuring compliance with sanitation and safety regulations
REQUIREMENTS
- Minimum five (5) years’ work-related experience
- High School Diploma, or equivalent level of education, required (Must be able to add, subtract, multiply, and divide in all units of measure)
- Excellent verbal and written communication skills. Ability to read, speak and interpret documents in clear English. Ability to communicate in secondary language is a plus.
- Available to work a flexible schedule including nights, weekends and holidays
- Computer friendly with a strong proficiency with MS Office Programs.
- Must be able to exert well-paced ability in limited space and to reach other locations of the area in a timely basis.
- Must be able to multi-task and manage in high volume, and high stress environments. Possess a “roll up your sleeves” attitude
- Must have manual dexterity to use and operate all necessary equipment.
- Must be able to reach, bend, stoop, and stretch. Can frequently lift up to 30 pounds, as well as work in a standing position for long periods of time (up to 10 hours).
- Must be able to work a flexible schedule. (Including mornings, nights, weekends, and holidays)
- You are a detail-oriented self-starter with an entrepreneurial spirit and love luxury & lifestyle brands
- Ability to work and remain calm and professional under potentially stressful situations to ensure guest satisfaction
Team Expectations:
- Understand and perform to the company's Mission Statement and Core values.
- Maintain a clean and sanitary work environment. Keep all areas clean and organized at all times
- Be part of a team. Work together and be attentive to each other’s needs on a daily basis
- Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment; assisting fellow team members as situations arise
- Embodies the standards of all the Gurney’s Brand by displaying professionalism in all forms of communication
- Take pride in your appearance while adhering to the Dress & Appearance Policy
- Work in a safe manner and abide by Workplace Health & Safety standards and Food and Safety Hygiene standards
- Adhere to the company policies regarding accident and incident reporting procedures.
- All other duties assigned
What We Offer:
- Competitive pay
- Health, Dental, and Vision Benefits Plans
- 401k
- Paid Time Off
- On-property discounts
The Ideal Candidate:
- Minimum five (5) years work-related experience
- High School Diploma, or equivalent level of education, required (Must be able to add, subtract, multiply, and divide in all units of measure)
- Excellent verbal and written communication skills. Ability to read, speak and interpret documents in clear English. Ability to communicate in secondary language is a plus
- Computer friendly with a strong proficiency with MS Office Programs
- Must be able to exert well-paced ability in limited space and to reach other locations of the area in a timely basis
- Must be able to multi-task and manage in high volume, and high stress environments. Possess a “roll up your sleeves” attitude
- Must have manual dexterity to use and operate all necessary equipment
- Must be able to reach, bend, stoop, and stretch. Can frequently lift up to 30 pounds, as well as work in a standing position for long periods of time (up to 10 hours)
- Must be able to work a flexible schedule. (Including mornings, nights, weekends, and holidays)
- You are a detail-oriented self-starter with an entrepreneurial spirit and love luxury & lifestyle brands
- Ability to work and remain calm and professional under potentially stressful situations to ensure guest satisfaction
Job Types: Full-time, Temporary, Seasonal
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Bar
- Café
- Casual dining restaurant
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Montauk, NY 11954: Relocate before starting work (Required)
Work Location: In person