Volkeswagen of Warner Robins is actively searching for qualified BDC Phone Specialists!
General Job Description:
- Answers high volume of incoming customer calls and emails in a timely manner.
- Sets, confirms and reschedules appointments for customers to service vehicles.
- Initiate and close rental vehicles for service customers.
- Corresponds with Service Advisors on vehicles that have been rented out for extended periods of time.
- Be Able to Create and Maintain Customer Relationships
- Prior Sales, Call Center, or BDC Experience PREFERRED
- Great Communication Skills
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Work Location: In person