Do you enjoy helping people? Do you want to work in a small business team environment? Do you enjoy learning something new, so you can better serve clients?
If so, check us out at McNamara and Thiel Insurance Agency. We’re looking for a Customer Care Representative to join our service team. If you have the right attitude, we will train you!
Requirements:
- Excellent interpersonal communication skills in person and over the telephone.
- Must have a professional demeanor and attitude.
- Answer questions from our clients over the phone or in person.
- Greets and assists walk-in clients
- Ability to maintain effective working relationships with all employees
- Ability to multi-task in fast paced environment
- Proficient in MS Office.
- Must be willing to obtain their Wisconsin insurance license in all lines of insurance. We will pay for the class and the license fees.
- Willingness to learn. This position is an excellent opportunity to learn our business and advance at our agency.
Education and Experience
- HS Diploma or GED
- Associates or bachelor’s degree preferred
- Insurance license is a plus, but not required.
- 1-3 years of experience working in an office, receptionist, or customer service role. We will consider summer jobs, co-ops, and internships as experience.
- Experience in the insurance industry is a plus. We will consider experienced candidates.
- Experience in an office environment desired.
Compensation and Hours
- M-F, 8:00AM-5:00PM
- Wage is based on experience and your ability to assist our clients.
- Health insurance benefits available.
- Paid vacation
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person