Summary: Monitors Fire Command Center (FCC) panels and computers to provide a safe environment for guests, employees, the company, and its property. Promotes outstanding employee, guest, and vendor relations.
Essential Functions and Responsibilities
- Monitors FCC panels for Alarms and reports issues to Facilities and Security Dispatch
- Interacts with vendors and employees in a professional manner and interacts with local law enforcement agencies, such as the Las Vegas Fire Department and Fire Marshall as required
- Issues hot works permits to vendors and Facilities employees, keeping a detailed log and time frame of issue and return, notifying Security Dispatch of issue and return
- Keeps detailed logs of all events as it pertains to the FCC panels and system
- Provides direction of supervisors and engineers in the event of an alarm
- Contacts the Las Vegas Fire Department and S.A.F.E Call Center communicating with them in the event of an alarm
- Contacts Facilities dispatch to report any trouble, supervisory, or other issues with the system that do not result in an alarm
- Keeps Facilities Director and Security Director informed of any issues in the FCC room
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
- Perform other duties as assigned