Job Overview:
We are seeking a dedicated Shop Manager to oversee our retail operations. The ideal candidate will have a passion for customer service and sales, with experience in managing inventory and staff.
Duties:
- Manage day-to-day operations of the shop, including sales, inventory, and customer service
- Ensure a high level of customer satisfaction through effective communication and problem-solving
- Oversee stock levels and coordinate with suppliers to maintain inventory
- Train and supervise shop staff to deliver exceptional service
- Utilize POS systems for transactions and inventory management (RTI) (Flower Manager)
- Maintain a visually appealing shop layout to enhance the customer experience
Qualifications:
- Experience in Floral retail sales and customer service
- Knowledge of Floral Design
- Knowledge of e-commerce platforms is a plus
- Familiarity with POS systems for transactions and inventory management
- Strong organizational skills to manage stock effectively
- Sales experience to drive revenue growth
- Multilingual abilities are beneficial for diverse customer interactions
This position offers an exciting opportunity for a motivated individual to lead our shop operations, drive sales, and create a welcoming environment for customers. If you have a passion for Flowers and possess the required qualifications, we encourage you to apply.
Job Type: Full-time
Schedule:
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Floral: 2 years (Required)
- Floral design: 1 year (Required)
- Management: 1 year (Required)
Ability to Commute:
Work Location: In person