La Maison Du Chocolat is the most famous French Luxury Chocolatier. Founded by Robert Linxe in 1977 realizing his vision of “restoring chocolate in all its nobility” he opens the first boutique dedicated entirely to chocolate in Paris. More than 48 years later, La Maison Du Chocolat operates in 7 countries with more than 45 boutiques,
e-Commerce and a vast Corporate Sales program.
CORPORATE GIFTING SPECIALIST – Open position August 2023
LOCATION: OFFICE BASED IN LONG ISLAND CITY, NEW YORK
MISSION
As a market leader in the Luxury chocolate brand, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethics.
Become integral part of a strategic business unit, the Corporate Sales Department, by performing an efficient and client-centric sales process with our Corporate Clients. We are looking for an enthusiastic, passionate, ambitious, and results-driven Corporate Sales Associate. A well-established division and growing of the annual revenue in the US, Corporate Sales are a crucial element of the company’s strategy. Management believes it is an extensive commercial opportunity, and is therefore investing in the team, new tools, and new resources. The Corporate Gifting Sales initial mission will the 2 essential tasks of creating quotes, invoices for corporate clients and completing the dunning process with regards to open invoices. Once comfortable and efficient with the system and these tasksyou will generate leads, drive sales, and identify new opportunities.
REPORTING AND TEAM
This position reports to the Head of Corporate Sales. They will also be in touch with the Corporate Sales Associate in the US, and Corporate Sales Team in France, Japan and Hong Kong.
DETAILED RESPONSIBILITIES
- Gain proficiency in Corporate Catalog & company ERP Gourmet Receive training and gain proficiency in Corporate CRM Salesforce to create new client profile (companies & contacts) and all opportunities engaged with prospects and clients Receive training and gain proficiency in ERP Gourmet: look-up and locate inventory, create quotes, create invoices, create multi-address orders. Receive training in the product assortment of the Corporate Sales catalog
- Create Corporate client quotes and Multi – addresses orders Upon request of incoming client calls or web inquiries, ability to create accurate quotes and Multi addresses orders, and communicate them in a professional, timely and accurate manner
- Liaison between Corporate team and Supply Chain team. Able to answer questions from Supply Chain team regarding upcoming orders to ensure smooth order processing
- Invoicing recurring clients. Several clients place orders on a regular basis. The Corporate Gifting Sales will be preparing the orders and shipments for these recurring clients and communicate the invoices and shipment confirmations to them. The Corporate Gifting Specialist will be the operational contact with these regular clients and will also share all information with the Corporate Sales Team and Corporate Manager.
- Perform a thorough dunning process upon reception of the weekly dunning letters, communicate them to all corporate clients who have open invoices to remind them that payment is due
- Client Recruitment Once the above tasks are mastered, the Corporate Gifting Specialist will be tasked to assist the Corporate Sales team in client recruitment efforts: database maintenance, industry research, and client outreach.
- Participating in corporate events, prospect and cultivate new corporate accounts, pursuing potential customers from various industries, such as law, finance, entertainment, fashion, media, tech, real estate, etc
PROFESSIONAL SKILLS
· 3+ years sales experience, preferably B2B sales for a high-end/luxury goods company (ideally food and/or gifting)
· Strong phone and in-person experience with business development, lead prospecting and cold-call outreach, ideally with a robust professional network to draw upon.
· Solid writing skills, able to communicate clearly and in the brand voice when constructing and delivering thoughtful client pitches.
· Excellent interpersonal, organizational, and problem-solving skills, as well as a demonstrated ability to navigate a fluid, fast-paced entrepreneurial environment.
· A strong work ethic and a high level of discretion, integrity, judgment, and responsiveness
· Positive and proactive energy, a sense of humor and the ability to work collaboratively and to get the job done.
· Strong tech skills, ERP system and Salesforce CRM is a plus.
· Ability to work in a team and able to attend networking event.
WHAT DO WE OFFER
· Exempt status
· The base salary range for this position is $55k-$75k /year. We will consider various factors to determine the final offer for this role, including but not limited to relevant work experience, key skills, education and training.
· Bonus with monthly target goals
· Generous health benefits, life insurance
· 401K Matching
· Product tasting
· Training and strong support from both local and international team
Job Type: Full-time
Pay: $62,400.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
- New York, NY 11101: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person