Major/Essential Functions
This position is responsible for assuring smooth operation of the RMS patient flow
Employees serve as primary contacts for new patients and are responsible for scheduling appointments through CBIZ, routing documents through EMR, and importing documents from eFax system
In addition, employee is responsible for phone calls, transferring calls, and call log through the CXONE system
Adhere to all TTUHSCEP policies, procedures and processes
Personally demonstrate, display, and act in accordance with TTUHSCEP’s values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork)
Actively promote and encourage staff across the institution
Perform all other duties as assigned
Required Qualifications
High school diploma or equivalent
3 years Customer Service, office or related experience with 2 of those years in a healthcare or dental clinic setting preferred
Additional education may substitute for the experience requirement
Preferred Qualifications
Use of basic computer equipment
Learning of different Institutional software and payers website
English and Spanish verbal communication
Knowledge of medical terminology, coding procedures, CPT and ICD-10, billing functions, cashier and data entry
Familiar with Centricity Business, Electronic Medical Record, Phreesia, Referral Management System, Cerner and Avaya
EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx
Does this position work in a research laboratory?
No
Job Type
Full Time
Pay Basis
Hourly
Minimum Hire Rate
Compensation is commensurate upon the qualifications
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
Travel Required
None
Shift
Day
Grant Funded?
No
Job Group
Information and Records Clerks
Air Force Specialty Code
3A1X1, 4A0X1
Army Military Occupational Specialty Code
36B, 42A, 56M
Marine Military Occupational Specialty Code
0111
Navy Enlisted Classification Code
YN, HM
Job Expires
07/10/2024