GENERAL STATEMENT OF POSITION:
This position is a multi-faceted position, requiring excellent customer service awareness and follow through in many areas and all aspects of our business.
ESSENTIAL FUNCTIONS:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Know and understand the vision, purpose, values and goals of Anthem Memory Care.
- Responsible to provide “5 star” customer service to all customers whether in person, via computer, or on the phone.
- Maintains reception area/lobby and reception desk.
- Maintains all office machines and assists others with their use.
- Keeps reception area free of clutter, organized and presentable.
- Participates in all departments that use radios, pagers as a form of communication.
- Maintains all office master forms, lists and tracking systems used for daily operations.
- General question answering for a variety of items…what activities are going on, when outings are schedules, where particular staff members are, maintenance service, directions to facility, etc.
- Follow written policy and procedure pertaining to resident rights as well as resident abuse procedure.
- Keeps all information in regards to residents/staff confidential.
CERTIFICATION AND CLEARANCE REQUIREMENTS: Background check
Salary: $15-$19 depending on experience
About Us:
Anthem Memory Care is guided by a single purpose: To engage, protect, and love people living with memory loss. We are committed to sustaining a safe, active, and loving environment; to give our families peace of mind; to be patient, seeking to understand those living with memory loss; to provide each Anthem team member the opportunity for personal and professional growth, and to be respectful, trustworthy, and good stewards in all we do.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Night shift
- Rotating weekends
Work Location: In person