Customer Service Representative / Recruiting Coordinator
Duties:
- Source and attract skilled beauty professionals, including hairstylists, estheticians, nail technicians, and massage therapists
- Coordinate and manage IMAGE Social Channels - Facebook & Instagram for recruitment
- Handle customer inquiries and complaints in a professional and timely manner
- Maintain accurate and detailed records of customer interactions and transactions in ZOHO CRM
- Collaborate with other team members to ensure customer satisfaction
- Lead recruitment and retention of IMAGE Pros
Qualifications:
- Excellent verbal and written communication skills
- Strong problem-solving and analytical abilities
- Knowledge of Instagram and Facebook
- Customer-oriented mindset with a focus on delivering exceptional service
- Proficient in using the Google Suite
- Previous experience in customer service or a related field is preferred
Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment. IMAGE Studios’ Recruiting Coordinator position supports the daily recruitment of IMAGE Pros, coaching IMAGE Owners, and developing recruiting strategies.
To be successful in this role, you should be well-organized, have great time management skills, lots of positive energy, and the initiative to act. Manage day-to-day recruitment across all locations including on-site management.
To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience and why you are interested in joining our team.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 35 – 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to commute/relocate:
- Salt Lake City, UT 84108: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Salt Lake City, UT 84108 (Required)
Work Location: In person