Sales Support
SALES SUPPORT for Luxury-to-the-Trade Showroom
We are a multi-line showroom organization representing high-end home furnishings and textiles, located in the Denver Design Center. We service a customer base of design professionals throughout a five-state territory including Montana, Wyoming, Utah, New Mexico and Colorado.
A candidate for our Sales Support position will take great pride and ownership in providing luxurious service to our customers. Your friendly and supportive manner will be important to our customers’ impressions of the service we provide. In the Sales Support position, you would be responsible for processing orders and offering follow-up including costumer service support, handling product concerns, and working to find solutions that satisfy both our customer as well as our supplier partners. The position will also include providing shipping information to clients, entering tracking data, entering all relevant order information provided by the suppliers, assisting with answering incoming phone calls.
This position collaborates with all positions in the showroom. We are seeking an individual who is interested and excited to work in a team environment. This position reports to the Director of Sales and Sales Support Supervisor. This is a Support position that is off the showroom floor, this position is primarily a desk position.
We are seeking a candidate with the following qualifications:
- Strong PC computer skills required - Word, Excel, Outlook, CRM Experience preferred
- Strong organization skills including the ability to organize a busy email Inbox required
- Very strong attention to detail
- Problem solving skills
- Strong communication skills via email, phone and in person
- Interior design and product knowledge preferred - fabrics, wallcoverings, leathers and trimming, furniture, lighting, rugs, shades
- Self-motivation and professional discipline
- Ability to multi-task effectively with a sense of urgency
Job Type: Full-time
Pay: From $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Work setting:
Work Location: In person