JOB PURPOSE:
Assists supervisors and managers with daily tasks for the designated location. Assists with daily operational and service needs, task delegation for the team, customer service needs, food, sanitation and health safety compliance and developing employees.
MINIMUM EDUCATION REQUIRED:
High School diploma or equivalent
MINIMUM EXPERIENCE REQUIRED:
One (1) year of dining related experience
PREFERRED QUALIFICATIONS:
Previous lead or supervisor experience in a retail, food service or restaurant location ServSafe Food Handler Certification
KEY RESPONSIBILITIES:
1. Assists supervisor with oversight of assigned staff along with execution and monitoring of work
2. Trains assigned employees according to established policies and procedures
3. Ensures all employees are aware and trained in brand, unit or station standards
4. Assists the location supervisor to include opening and closing procedures
5. Assists with maintaining and taking inventory and orders supplies as needed that comply with brand and/or station standards, health code and regulations
6. Responsible for oversight of position and break rotations
7. Ensures compliance with all food and health related safety codes and regulations
8. Ensures cleanliness of building, location and/or station.
9. Cross-trained of all areas in the given location or building and able to support where needed
10. May serve food from assigned station, location, and/or as assigned
KNOWLEDGE, SKILLS, ABILITIES:
- Knowledge of food service terminology
- Knowledge of cleaning and sanitation regulations and food handling procedures
- Able to maintain a neat and professional appearance
- Able to handle multiple tasks or projects at one time meeting assigned deadlines
- Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
- Basic computer skills for applications and programs associated with the position (i.e., Microsoft Office suite)
- Strong attention to detail and follow up skills
- Strong customer service skills and phone and e-mail etiquette
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Restaurant type:
- Bakery
- Coffee shop
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
Weekly day range:
Application Question(s):
- Are you 18 years of age or older?
- Are you currently a KSU student or employee?
- Do you have open availability to work various shifts including mornings and evenings?
Experience:
- dining: 1 year (Required)
Work Location: In person