Job Overview:
We are seeking a dedicated Front Desk Agent to join our team at Drs. Argeros and Plourde. As a Front Desk Agent, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to have you on board.
Duties:
- Greet patients with a warm and welcoming attitude upon arrival
- Check patients in and out efficiently, processing payments and handling appointments.
- Answer phone calls and assist with inquiries and scheduling
- Handle patient's requests promptly and professionally
Qualifications:
- Previous experience in a dental office required
- Knowledge of front desk operations in a dental office
- Familiarity with night audit procedures is a plus
- Excellent phone etiquette and customer service skills
- Ability to multitask and work effectively in a dynamic environment
- Strong attention to detail and problem-solving abilities
- Knowledge of Dentrix software preferred
Joining our team as a Front Desk Agent offers the opportunity to be part of a vibrant team environment where your contributions are valued. If you are passionate about providing excellent patient services, we invite you to apply for this exciting opportunity.
Job Type: Part-time
Pay: $22.00 - $24.00 per hour
Work setting:
Experience:
- Dental receptionist: 1 year (Preferred)
Ability to Commute:
- Peabody, MA 01960 (Required)
Ability to Relocate:
- Peabody, MA 01960: Relocate before starting work (Required)
Work Location: In person