Job Overview:
Trading Desktop Support Technician
We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
● Knowledge of Financial markets and products.
● Strong Market Data Application Support (Bloomberg, Reuters, Fidessa etc.).
● Acts as liaison between Users / Traders, Business Units, and other technology groups.
● Created GPO worked on Windows worked on Windows 10 to 11 migrations also familiar and work advance active directory.
● Install software and hardware as requested through Impulse tickets, e-mails and instructions.
● Actively participate in all projects / initiatives that either directly (desktop) or indirectly (backend) impact user experience.
● Troubleshoot various Desktop PC related issues and use a GPO issues.
● Enter Peoplesoft requisitions on behalf of employees, resulting from Impulse tickets.
● Excellent interpersonal and customer service skills.
Job Type: Contract
Pay: $24.00 - $27.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Desktop support: 5 years (Required)
- Bloomberg, Reuters, Fidessa: 3 years (Required)
- Financial markets and products: 3 years (Required)
- tickets: 5 years (Required)
Ability to Commute:
- New York, NY 10019 (Required)
Ability to Relocate:
- New York, NY 10019: Relocate before starting work (Required)
Work Location: In person