Job Summary:
We are seeking a detail-oriented Teller to join our team. The ideal candidate will have a strong understanding of banking procedures and excellent member service skills.
Responsibilities:
- Greet members with a smile, make eye contact, and offer to help.
- Maintain a professional and courteous attitude with all people including fellow employees, members, management, board members, and vendors.
- Performs routine member transactions including deposits, withdrawals, cash advances, loan payments, transfers and check cashing, reloadable travel cards, and gift cards.
- Records transactions and prepares currency transaction reports or suspicious activity reports, as needed.
- Maintain proper cash levels in the drawer.
- Promotes and offers credit union products and services, which would benefit the member, while maintaining confidentiality.
- Completes special requests by closing accounts; taking orders for checks; providing special statements, copies, and referrals.
- Reconciles teller cash recycler by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.
- Complies with credit union operations and security procedures.
- Identify and report suspicious activity to prevent fraud.
- Completes training in a timely manner, as required.
- Responsible for performing end of day closing one day each week, and alternating Fridays.
- Completes other duties, as assigned.
Preferred Qualifications:
- Bilingual (Spanish)
- Certified Notary Public
Experience:
- Experience working in a credit union or financial institution is preferred.
- Proficiency in using financial software for transactions.
- Strong mathematical skills for accurate cash management.
- Understanding of fraud prevention and detection techniques.
- Familiarity with debits, credits, and financial services terminology.
- Experience using a cash register
Join our team as a Teller to provide exceptional service to our members while gaining valuable experience in the credit union industry.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Physical setting:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Cash handling: 1 year (Required)
Ability to Commute:
- Atlanta, GA 30303 (Required)
Ability to Relocate:
- Atlanta, GA 30303: Relocate before starting work (Required)
Work Location: In person