ABOUT US
Established in 1948, Panowicz Jewelers is a 3rd generation family owned and operated business, located in downtown Olympia, Washington. Throughout our history, we have grown and upon the loyalty of our customers and community. Our commitment to providing world-class customer service and to curating collections of high quality jewelry, watches, and gift items ensures that every experience our customers have will be a remarkable one
Responsibilities
- Develop authentic relationships with customers by assessing their needs, making personalized product recommendations and creating a memorable experience
- Inspect and clean customers’ jewelry and consult on repair for jewelry and timepieces
- Utilizing store provided CRM
- Provide product knowledge, key features and benefits to all customers when presenting merchandise
- Welcomes customers by greeting them.
- Advises customers by providing information on products.
- Sell merchandise to consistently meet or exceed sales expectations
- Provide outstanding customer service and a high-quality shopping experience to grow customer base.
- Documents sale by creating or updating customer profile records
- Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
- Contributes to team effort by accomplishing related results as needed.
- Understand and utilize policies and procedures to be proficient in handling customer transactions and solving customer service issues appropriately.
- Perform basic store maintenance, merchandising, and other required activities to keep store clean, safe and inviting.
Requirements
- Is well-spoken and friendly
- Commitment to outstanding customer service
- Strong attention to detail and high integrity
- Excellent listening, written and verbal communication skills
- Goal Oriented and sales driven with a passion to exceed
- Has strong desire to learn
- Meeting Sales Goals
Though not required, we would especially love to interview any applicants with a GIA degree or Luxury retail experience, especially in jewelry.
Compensation: Draw vs. Commission
Job Type: Full-Time Pay
Benefits: Health Insurance Vision Insurance Flexible Schedule Paid Time Off Store Discount Opportunity for Advancement Tuition Reimbursement Opportunity Retirement Plan
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Olympia, WA 98501: Relocate before starting work (Required)
Work Location: In person