```Duties```
- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information,
- Upsell products and services to maximize sales opportunities
- Analyze customer needs and recommend appropriate solutions
- Accurately enter customer information into a crm
- Maintain a high level of product knowledge to effectively address customer inquiries
```Qualifications```
- Previous experience in a customer service role preferred
- Excellent phone etiquette and communication skills
- Ability to speak Spanish fluently is a plus
- Strong data entry skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proven ability to work well in a team and independently
- Sales experience is a bonus
- Multilingual abilities are highly valued
We offer competitive pay, comprehensive training, and opportunities for career growth. Join our team of dedicated customer service representatives today!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person