About us
Dave’s Auto Center is a full-service automotive shop that has been family owned of 33 years. Our service technicians are some of the best in the industry, with extensive experience and industry certifications. We have a full compliment of state-of-the-art equipment from frame racks to high-tech CNC tooling machines that enable us to fix your vehicle to better than new condition. Dave’s Auto Center is the best equipped and most highly trained auto shop in Utah. We really needs someone to join our expanding shop and add to our team. If you have a good attitude and work ethic, we're sure you'll be able to create a great career here
We are seeking a dynamic and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, handling inquiries, resolving issues, and promoting products or services to enhance customer satisfaction.
**Duties:**
- Answer incoming customer calls professionally and provide accurate information
- Utilize phone etiquette to ensure positive customer interactions
- Upsell products or services to customers based on their needs
- Communicate effectively with customers to understand their requirements
- Conduct outbound calling campaigns to follow up with customers or prospects
- Analyze customer feedback to improve service quality
- Assist with data entry tasks to maintain accurate customer records
**Experience:**
- Prior experience in customer service or sales roles preferred
- Proficiency in Spanish is a plus
- Multilingual abilities are advantageous
- Strong customer service skills and a passion for helping others
- Ability to work in a fast-paced environment and handle multiple tasks efficiently
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
- Call center
- In-person
- Office
Ability to Commute:
- Centerville, UT 84014 (Preferred)
Ability to Relocate:
- Centerville, UT 84014: Relocate before starting work (Required)
Work Location: In person