Overview:
We are in the rather niche Pet Travel Industry.
We are seeking a detail-oriented and organized Travel Coordinator to join our team. The ideal candidate must have a good head on their neck and unafraid of challenges. Customer service skills are required but a good attitude to learn is far more important.
Your actual job scope is to help our client's pets be able to travel.
This involves guiding them to meet the various veterinary and paperwork requirements, booking flights and coordinate logistics to ensure the flight goes smoothly.
This is a desk job and perfect for new graduates who had considered a career in the pet industry but preferred a more "Bring your pets to work day" than a "clean up after pets" environment.
In greater detail, your job duties entail:
- Collecting, reviewing and storing client's pet's documentations.
- Communicating with client and their vets on veterinary and paperwork requirements.
- Plan itineraries, including flight booking and pre-travel or post arrival logistics.
- Provide excellent customer service by addressing client inquiries and concerns promptly
- Stay up-to-date on country and airline requirements and embargoes
- Handle any issues or emergencies.
Skills:
- A good levelheaded brain with attention to detail
- Patient
- A good command of both spoken and written English.
- Great customer service skills
This is an entry level job with on-the-job training provided. If you have experience in a similar position in this industry, you can qualify for more responsibilities, longer hours/overtime and higher salary
If you are passionate about pets and good service, we invite you to apply for the Travel Coordinator position with us.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Vision insurance
Schedule:
Ability to Commute:
- Los Angeles, CA 90043 (Required)
Work Location: In person