Do you want to work in an environment where your compassion for children is valued? Then we would like to talk with you! We are seeking a 32 hours a week/4 days a week, 8 hour days. Patient Representative who enjoys working with children and their families. This position gives you the opportunity to travel and support any location within our PediaTrust footprint in the North, Northwest and Western suburbs of Chicago. This is a great opportunity to be a part of a dynamic group of dedicated physicians, nurses and support staff working together to make a difference in the lives of the families we serve.
PediaTrust is the largest independent pediatric group in the Midwest, with locations across suburban Chicago communities. We maintain high standards for clinical excellence using our family-centered care model, while positioning our group to meet the changing healthcare environment. We recently received the highest-level Patient-Centered Medical Home recognition by the National Committee for Quality Assurance (NCQA).
Job description
- Patient scheduling and registration
- Medical insurance processing and verification
- Maintaining electronic health records
- Other duties as assigned
- Collection of outstanding balances and copays.
- Working with the patient portal.
Qualifications:
- Excellent telephone etiquette
- Outstanding customer service skills
- Excellent computer skills
- Electronic medical record experience preferred; Epic experience a plus
- Ability to travel within the assigned PediaTrust footprint
- Flexibility with daytime hours.
- Willingness to embrace and commit to our core values
CORE VALUES
Trust.We are committed to integrity without compromise
Partnership.We work as a team toward our shared purpose
Excellence.We strive to exceed expectations in everything we do
Compassion.We are dedicated to serving others and fostering healthy relationships.
Respect.We treat all with dignity and embrace diversity
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
Experience:
- Epic: 1 year (Preferred)
- Patient Representative: 2 years (Required)
Work Location: On the road