Responsibilities:
- Greet and seat guests in a friendly and professional manner
- Provide excellent customer service and ensure guest satisfaction
- Take food and drink orders accurately and promptly
- Upsell menu items and promote daily specials
- Use the OpenTable system to manage reservations and seating arrangements
- Handle cash transactions and operate the cash register
- Maintain cleanliness and sanitation standards in the dining area
- Assist with bussing tables and resetting for new guests
- Collaborate with kitchen staff to ensure timely delivery of orders
- Address guest concerns or complaints with empathy and resolve issues promptly
Qualifications:
- Previous experience in a restaurant or customer service role is preferred
- Strong sales skills with the ability to upsell menu items
- Familiarity with OpenTable or other reservation management systems is a plus
- Ability to maintain a positive attitude in a fast-paced environment
- Excellent communication and interpersonal skills
- Basic math skills for handling cash transactions accurately
- Strong attention to detail and organizational abilities
We offer competitive pay, flexible scheduling, and opportunities for growth within our organization. If you are passionate about providing exceptional guest service and thrive in a dynamic restaurant environment, we would love to hear from you. Apply now to join our team as a Host/Server!
Job Types: Full-time, Part-time
Pay: $12.00 - $25.00 per hour
Benefits:
Restaurant type:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Melbourne, FL: Relocate before starting work (Required)
Work Location: In person