SUMMARY: The Inside Sales Account Manager works to sell a product or service from start to finish. This may be done over the phone, email or via web store.
** Base Salary + Generous Commission Structure **
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Personally exhibits, recruits and coaches associates consistent with Core Behaviors
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Responsible for promoting culture of safety
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Prospects, qualifies and generates sales within the company’s established trading partners.
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Maintains a thorough knowledge of products
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Strong character and desire to win/succeed, despite customer obstacles, objections and negativity
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Follows through with customer to ensure satisfaction
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Identifies revenue opportunities within customers' communities through communications, programs and other activities as needed.
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Identifies and closes additional purchases of products and services by customers' communities.
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Communicates routinely with customers and prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
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Identifies and prioritizes all existing and prospective customers within his/her territory and keeps contact list current.
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Studies product information, attends seminars, supervises tests of products
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Proactively solve problems for customers
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Communicate customer and market issues to company management
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Track down and develop new sales prospects
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Maintain positive relationships with potential buyers
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Handle the sales process from proposal to close, including keeping customer payment current
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Solicit and maintain contact with key accounts
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Track all customer contact activity, prepare reports for customers
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Provide customer support
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Ensures appropriate identification, planning, account qualification and needs analysis at all prospect levels.
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Engages in technical discussions with potential clients through demonstrations and presentations.
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Perform other duties as assigned
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Perform all work in accordance to ISO processes and procedures
QUALIFICATIONS:
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High levels of product knowledge
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Excellent written and verbal communication skills
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Excellent interpersonal skills
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Competent with the use of computer software specific to the operation
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Use of BlackHawk approved ERP, Contact Relation Management tools, Halo, Excel
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Learn intimacies of BlackHawk web store back end.
SUPERVISORY RESPONSIBILITIES:
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No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
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High School diploma required
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Bachelor’s degree in a related field preferred
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2-4 years of experience in a similar position required
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Previous sales or customer service and/or selling experience preferred
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Familiar with standard concepts, practices and procedures within field
CERTIFICATES, LICENSES, REGISTRATIONS:
WORK ENVIRONMENT:
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Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
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Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
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Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection.
BENEFITS:
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Health Insurance BCBS of OK HDHP
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HSA with Employer match (must meet criteria)
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Dental and Vision Insurance
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401K Plan and Company Match
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FSA (Full FSA, Limited FSA, and Dependent FSA)
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Company paid Long Term and Short-Term Disability
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Company paid basic Life Insurance and AD&D/
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Supplemental life and AD&D/Dependent life
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Ancillary Critical Illness Insurance (Wellness Rider Included)
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Ancillary Accident Insurance (Wellness Rider Included)
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Ancillary Hospital Indemnity
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Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
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Paid Time Off
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Holiday Paid Time Off
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Gym Reimbursement
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Quarterly Wellness challenge with a chance to will money or prizes
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Tuition Reimbursement – after 1 year of employment
BlackHawk Industrial is an Equal Opportunity Employer
BHID policy requires all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.