Company Overview:
We are seeking a Licensed Property and Casualty Insurance Customer Service Agent to join our team. In this role, you will be the primary point of contact for our clients, assisting them with their insurance needs and ensuring they receive outstanding service.
Join our dynamic team at the Craig Slater Insurance Agency, a leading provider of insurance solutions dedicated to serving our community with integrity and excellence. With a strong commitment to customer satisfaction and a comprehensive range of insurance products, we strive to protect what matters most to our clients.
Location: Pearland, TX 77581
Job Description:
Your responsibilities will include:
- Handling inquiries and providing information related to property and casualty insurance policies.
- Processing policy changes, renewals, and new business applications accurately and efficiently.
- Resolving customer inquiries and issues in a timely and professional manner.
- Educating clients on insurance coverage options and helping them make informed decisions.
- Collaborating with insurance sales agents and underwriters to address client needs effectively.
- Maintaining accurate client records and documentation in compliance with company policies and regulations.
- Keeping up-to-date with industry trends and changes in insurance regulations.
Requirements:
- Active Property and Casualty insurance license. Life and Health license is a plus.
- Proven customer service experience in the insurance industry.
- Excellent communication skills, both verbal and written.
- Strong attention to detail and accuracy in data entry and processing.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficiency in insurance management software and MS Office suite.
- Commitment to delivering exceptional customer service.
Benefits:
- Competitive base salary plus commissions.
- Health insurance.
- Paid time off.
- Opportunities for professional development and advancement within the company.
- Positive and supportive work environment with a focus on teamwork and collaboration.
How to Apply: If you are passionate about providing exceptional customer service and have the qualifications to excel in this role, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team. We look forward to hearing from you!
Application Deadline: Open until filled
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Health insurance
- Paid time off
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
Work setting:
Application Question(s):
- Have you previously worked in an insurance office?
License/Certification:
- Property and Casualty license (Required)
- Life and Health license (Preferred)
Ability to Commute:
- Pearland, TX 77581 (Required)
Ability to Relocate:
- Pearland, TX 77581: Relocate before starting work (Required)
Work Location: In person