Main Work Location: Reports daily to the Riverside office, and supports throughout the City of Riverside when support is needed.
Work Environment and Expected Hours: This is a regular, full time, hourly position that operates primarily in the office, with daily travel to and work within local neighborhoods, shelters, and informal encampments as well as, under normal circumstances, meetings in professional office environments, law enforcement offices, community nonprofit and government agency offices, and other public and business spaces throughout the area, when needed. This is an essential, client-facing position during any crisis. This position works 5 days per week, 8 hours each shift.
Shift: 8:00AM-4:30PM * subject to change on contract needs
Requirements
- Minimum of two (2) years of case management experience with people affected by homelessness, substance use disorders, chronic health and mental health concerns, domestic- and intimate-partner violence, and/or human trafficking
- Minimum of one (1) years of supervisory experience
- City Net seeks supervisors who have an overall Servant Leadership philosophy (and use authoritative, participative, transformational/coaching, delegation, and transactional styles as needed). We do not seek leaders with Autocratic or Laissez-faire styles
- Experience and homelessness services professional contacts in Orange County and surrounding areas
- Experience gathering and maintaining confidential client records, including intake paperwork, case notes, and client management system data entry
- Upbeat passion for ending homelessness
- Understanding of the importance of quality and timely data collection and reporting
- Excellent professional boundaries; strong interpersonal, plan execution, and time management skills
- Proven success and enjoyment with cultivating and maintaining productive, professional relationships with clients, partner agency representatives, and coworkers
- Effective and professional networking and relationship management skills
- Ability to work independently and as part of a team
- Ability to work flexible hours including evenings and weekends
- Proficiency in PCs and Microsoft Office Suite
- Ability to accomplish goals and produce valuable results with minimal supervision
- Ability to handle multiple projects simultaneously while maintaining creativity and strategic thinking and continuing to meet or exceed goals
- Ability to work well with people from diverse backgrounds with varying degrees of experience
Nice to Have
- Bachelor’s degree or higher in Social Work, Human Services, Sociology, Psychology, or a related field
- Other Requirements
- This position may involve variable scheduling including early mornings, late evenings, and weekends. For example, there may be an early morning shift once per week, or a weekly evening outreach. Must be available for this type of variable schedule
- May be required to drive a company vehicle to transport clients. For insurance purposes, drivers must be at least 25 years of age, have a valid CA Drivers License, and must pass a Motor Vehicle Report
Organizational Overview: City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.
Benefits: We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:
- Health insurance (City Net pays 100% of the employee premium for our baseline plan)
- Paid time off
- Retirement plan
- Dental insurance
- Vision insurance
- Life insurance (Employer paid group term life and voluntary life)
- Referral program
- Parental leave
- Professional development assistance
- Employee assistance program
- Wellness Reimbursement Program
- Company Vehicles, iPhones, Laptops, and Tablets
- Career Pathing, Raises, Recognition & Rewards
- Early Earned Wage Access
- Credit Union Preferred Partnership
Visit https://citynet.org/careers for further details.
Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).
Questions? If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!