We are seeking an Account Executive with experience in sales & account management. You will be focused on creating the best possible customer experience while growing the business. You will be coordinating with our internal operations teams and partnering with the outside sales team to ensure that our customers have all they need to be successful. In this role, you will partner with your outside counterparts to engage, support, and grow the customer base in your shared territory. The ideal candidate will have 3-5 years of experience in inside sales and/or account management and a proven track record in achieving successful outcomes and exceeding stated goals.
Align internal and external stakeholders, ensuring commitment to objectives and successful outcomes.
Serve as a central point of contact between internal and external resources, fostering shared understanding and collaboration to provide product expertise and technical support to customers.
Monitor and measure performance, and sales for assigned territories–intervening and resolving issues that impact performance and customer satisfaction whenever possible.
Listen and understand stakeholders' business objectives, forecasts, and performance metrics, and align technology and processes to meet their needs and to grow our collective businesses.
Work closely with operational resources to ensure timely resolution of issues, while maintaining strong communication with stakeholders.
Provide education and support to external stakeholders, including customers and business partners, on program features and enhancements.
You will play a pivotal role in coaching our customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.
You will play a pivotal role in coaching our customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid vacation, sick, and personal time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and rapid advancement