Customer Service Rep
Come join Brentwood Health Care Center, a premiere 59-bed skilled nursing facility located in Santa Monica. We're looking for an experienced and dedicated Customer Service/ Receptionist Representative to join our team with a 1-9:30pm availability. Experience working in a nursing home setting is a plus but not required.
We are an energetic, resident-oriented facility. Our residents are admitted for short-term rehabilitation resulting in a high discharge back to home/community ratio. We are proud of our high professional and ethical standards. If you are a like-minded Customer Service/ Receptionist Representative who shares our passion for excellence and outcomes we would like to meet you!
Duties include (and not limited to) the following:
- Resident Rounds beginning and end of shift
- After-hours receptionist answering phones
- Greeting all new-admissions within first hour of arrival
- Answer call-lights & assist with resident’s basic needs
- Fill in (as needed) when CNA coverage is needed (with CNA certification)
Requirements/Qualifications:
· Compassionate, motivated and committed to resident care
· Ability to work in a fast-paced setting
· Ability to multitask and willing to take on multiple roles
· Must be authorized to work in the US
· Fully Vaccinated
· Preferably obtaining a valid CNA certificate
Benefits include:
· Medical, Dental, Vision, Life Insurance and 401K
· Position negotiable based on experience
General Advice:
Although our facility is fairly small compared to others, we are a fast-paced facility due to mainly admitting short-term residents. There are always new faces and something new to learn every day. If you feel like you are perfect for the job, please come in to our facility to apply. We look forward to seeing you soon!
Please only apply if you fit all requirements and feel this is the right fit for you!
Please note: All newly hired employee must be fully vaccinated for COVID-19 by the first day of work unless a religious belief or medical exemption applies per the State of California Health Order for Healthcare Workers.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person