KBM, Inc. is a leading provider of comprehensive janitorial, maintenance and facility services.
The primary job responsibility of this position will be the monitoring of service quality for our service locations in an assigned territory, to be based in the Atlanta, GA Area. This position will require day and night time shifts depending on the company needs. You get to work from home part of the time. You will need to travel and stay overnight in other cities sometimes. You must have a personal vehicle (with insurance) to use until you get a company vehicle. See travel section below.
Salary: $55,000/yr to $60,000/yr based on experience.
IF YOU HAVE HOSPITALITY MANAGEMENT EXPERIENCE, THAT IS A PLUS. QUALIFIED CANDIDATES WILL HAVE ASSISTANT MANAGER & UP EXPERIENCE.
Specific responsibilities include establishing work standards, conducting site evaluations/audits, overall inventory/equipment usage employee performance appraisals, troubleshooting/problem solving, orientation/training. Sometimes you may need to assist with the cleaning. This position reports directly to the Director of Operations & Senior Vice President of Operations.
Responsibilities and Duties
- Conduct building inspections on a routine basis, frequent walkthroughs with customer.
- Establish and maintain open lines of communication with customer and the company.
- Ensure proper usage of supplies and equipment through the training and development of supervisors and employees.
- Monitor daily work hours using efficient scheduling to remain within budgetary guidelines.
- Be able to operate and teach subordinates how to safely operate and maintain all types of cleaning machinery and equipment.
- Adhere to company guidelines for employee relations, employee discipline and termination procedures.
- Provide safe working environment for the employees.
- Follow all safety guidelines and procedures.
- Respond to emergency situations in a timely and efficient manner.
- Resolve and follow-up on all complaints/issues from customers, employees or others.
Qualifications and Skills
Preferred Experience: Seeking candidates with 5+ years leadership experience in a Assistant Manager or higher role in hospitality/retail/entertainment industry.
Required Experience: Customer Service / Leadership experience.
Knowledge, Skills and Abilities Required:
1. Strong commitment to high level service and quality standards.
2. Proficient written and verbal communication skills.
3. Demonstrated ability to coach, motivate, develop and lead a team.
4. Ability to plan, organize, direct and delegate.
5. Ability to work well under pressure and meet deadlines.
6. Strong sense of urgency; self-directed.
7. Experience managing employees.
8. Excellent Microsoft Office Skills (Word, Powerpoint, Excel and Outlook)
PHYSICAL FUNCTIONS REQUIRED: Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds.
TRAVEL: This job requires travel 90% (overnight travel about 50% of the time). Must have a clean driving record and personal vehicle. Mileage provided for personal vehicle use outside your home metro area, company vehicle may be available later in your employment. Paid on the job training provided. Will have a company cell phone/laptop/company credit card.
KBM, Inc. is an Equal Opportunity Employer.
All decisions regarding hiring, pay, and promotion are made without regard to race, color, sex, creed or national origin. It is the company's policy to comply with applicable laws that provide equal opportunity in employment for all persons and to prohibit unlawful discrimination in employment.
This position requires that employees follow all health and safety regulations, as well as support and enforce all policies and guidelines established by the company, including but not limited to directives given by the executive management team.
Benefits
This position is eligible for a medical benefits package, 401K & vacation time.
Job Type: Full-time Salary
Salary: $55,000.00 - $60,000.00 per year
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Ability to Commute:
- Atlanta, GA 30326 (Required)
Ability to Relocate:
- Atlanta, GA 30326: Relocate before starting work (Required)
Work Location: Hybrid remote in Atlanta, GA 30326