Amachi MedSpa is seeking a Bilingual (English & Spanish) full-time motivated Spa coordinator that has strong sales background and superior customer service. We are looking for a team members who is passionate about delivering exceptional customer service, driven by intention and guided by excellence. At our spa, we value our team members and strive for excellence with every guest experience. Amachi Medspa is under the guidance of a board certified Plastic Surgeon at Georgia Plastic & Reconstructive Surgery.
Experience in the beauty industry is a MUST. Must be a team player and have the ability to get along well with co-workers.
Duties & Responsibilities
- Positive attitude towards team members and clients
- Serves as primary support for the spa director, aestheticians and guests
- Ensures that every guest has a friendly, inviting and memorable experience
- Educates guests on products, services, treatments and home care regimens
- Answers incoming calls, listens to our guests' needs to schedule appointments or give service recommendations, and collects payment for services
- Partners with the aestheticians to increase their guest retention and retail sales by scheduling the guest's next appointment during checkout and promotes the recommended products for their home care
- Drives service and retail awareness and understanding through promotions
- Ensures retail shelves are maintained by cleaning and stocking shelves as necessary or when retail product orders are delivered
- Professional appearance
- Excellent communication skills
- Ability to interact with high end clients
- Superb phone etiquette
- Ability to remain confident and calm under stress.
- Ability to multi-task
- Strong time management skills
- Strong organizational skills
- Advanced computer skills and aptitude for mastering spa software applications
- Ability to following manager’s policies, procedures and direction
- Ability to accept constructive criticism in a positive manner and using it as a learning tool
- Ability to remain flexible in a constantly changing environment.
- Staying updated on retail products and promotions
- Must be a team player and enjoy working in a team environment
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members
Qualifications
Attention to Detail...
Interviews will be held 8/23 and 8/25. When applying please notate available times to schedule an interview if selected.
Education & Experience
- High school graduate or equivalent
- Intermediate computer skills and proficiency with Microsoft Office Suite
- 1-2 years of customer service/receptionist experience in the salon and spa or retail industry preferred
- Must live in COBB COUNTY
- Must speak Spanish & English
- Must be able to work weekends
- Must have reliable transportation
Benefits
All Team Members receive the following during or after completing 90 day probationary period:
- Complimentary treatments during Staff Appreciation
- Team Member discounts for products & services
- Training on treatments and products *Continuing Education*
- Commission on scheduling and sales
- Health insurance
- Dental insurance
- Retirement with matching 401K
- Cosmetic surgery benefits
Compensation
Hourly plus monthly commissions
Competitive Pay and Incentive programs
Work Remotely
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
Application Question(s):
- Do you in live in Cobb County?
Education:
- High school or equivalent (Required)
Experience:
- Spa Customer Service: 2 years (Required)
Language:
- Fluent Spanish (Required)
Work Location: In person