Restaurant General Manager
As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.
Essential General Manager restaurant job duties are listed below:
- Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops
- Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
- Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices
- Performs restaurant opening and/or closing duties
- Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels
- Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures
- Completes and maintains all drive-in restaurant employment related records and payroll records
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
- Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints
- Interview and hire restaurant crew and management team members to achieve proper staffing levels
- Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends
- Develop and implement a marketing plan
Additional Requirements:
- High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred
- Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision
- Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays
- Knowledge of recruiting, interviewing and selection practices
- Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations
- Leadership and supervisory practices and skills; effective verbal and written communication skills
- Basic accounting and computer skills
- Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
- Problem solving, decision-making and conflict-resolution skills
- Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Sonic Drive-In is a great place to build a career, all that’s missing is you! APPLY TODAY!
Coast to Coast Commercial, LLC SONIC and its independent franchise owners are Equal Opportunity Employers.
Job Type: Full-time
Pay: $26.50 - $29.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Management: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person