We are seeking a motivated and customer-oriented Call Center Representative to join our remote team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and issues. If you have excellent communication skills and a passion for helping others, we want to hear from you!
Answering and making calls to assist customers with their inquiries and issues
Providing accurate information and solutions to customers in a professional and courteous manner
Documenting customer interactions and maintaining accurate records
Following company policies and procedures to ensure customer satisfaction
Meeting or exceeding call center metrics and goals
High school diploma or equivalent
Previous experience in a call center or customer service role preferred
Excellent communication skills, both verbal and written
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills and attention to detail
Proficient in basic computer applications
If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting remote opportunity!
Compensation Range: $60K - $70K