Waterview Hospitality is seeking energetic, service-oriented Hotel Houseman to join the team at our 109 room Marriott TownePlace Suites, Ironton, OH. The newest largest hotel in the area to join in our mission of great customer service and staff culture. The ideal candidate will live our Guiding Principles.
Guiding Principles of the Company:
· Lead by example
· Check our ego at the door
· Treat everyone with respect at all times
· Always do the right thing in the pursuit of excellence
· Strive to make maximum profits
· Reward exemplary performance
· Under promise and over deliver
· Change the world not adapt to it
· Realize that policy is no substitute for good judgement
· Have fun
In addition to following our guiding principles, you should be an Ambassador for Marriott TownPlace Suites– Ironton, Waterview Hospitality, and the Ironton Community.
This is a great opportunity with a great company that rewards their employees!
We are looking for a thorough House Person with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition!
Responsibilities Include but are not limited to:
- Clean and tidy ALL public areas to the standard cleanliness. This includes: Lobby, hallways, vending areas, etc. Any and all public outdoor areas such as: parking lot, sidewalks, patio/outdoor recreation areas, etc. Basically, anything that the eye can see that isn't in a guest room. We are also looking for someone who has a little bit of mainenance experience for this positon as well.
- Monitor pool and public restrooms for cleanliness
- Deliver excellent customer service. This includes tending to reasonable guest requests, needs and complaints in a positive, polite, professional manor.
- Create daily job lists and record all serviced areas.
- Maintain equipment and grounds to keep in good and visually appealing condition.
- Report on any shortages, damages or security issues
- Handle reasonable guests complaints/requests and inform others when required
- Check stocking levels of all consumables
- Ability to perform basic maintenance tasks
- Comply with health and safety regulation and act in line with company policies and licensing laws
- Must be able to work well with others and BE A TEAM PLAYER!
Skills:
- Proven working experience in relevant field
- Ability to work independently and remain motivated
- Helpful with customer service orientation
- Prioritization and time management skills
- Professionalism along with speed and attention to detail
- Knowledge of English language
- Basic maintenance knowledge
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person