```Job Summary```
We are seeking a highly organized and detail-oriented Dispatch Supervisor to join our team on our 3rd shift from 9:45pm-6:15am, Sunday night through Friday morning. The Dispatch Supervisor will be responsible for overseeing bus shuttle operations near O'Hare Airport as well as at the main bus garage on the west side of Chicago. Your main responsibility will be to support the driving staff and ensure that the scheduled bus operate on schedule for our airport shuttle, downtown shuttles, and private charters.
SHIFT HOURS: Sunday night through Thursday night. 3rd Shift (overnights). 9:45pm-6:15am. Friday night and Saturday night off.
```Responsibilities```
- Supervise on-duty driving staff to ensure on time operations for bus shuttle at O'Hare
- Answer the Dispatch Phone
- Communicate mechanical issues with buses to the on-duty maintenance staff
- Resolve any issues that might arise throughout the shift
- Utilize transportation management systems including Samsara (GPS and Driver E-logs) and Driveware (Bus & Driver scheduling) to monitor and maintain operations
- Resolve any issues or delays
- Maintain accurate records of all dispatch activities
- Check in morning downtown shuttle drivers at the main bus garage
- Check in and monitor charter drivers that operate during the shift
- Travel between airport operations and bus garage daily for morning check in of downtown shuttle drivers (will allow for additional compensation of current federal mileage rate at 26.8 miles per day)
```Experience```
- Proven experience in dispatching
- Familiarity with Microsoft Office including Outlook, Excel and Word
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills and attention to detail
Job Type: Full-time
Pay: $22.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Overnight shift
Application Question(s):
- Are you available to work 3rd shift on Sunday nights through Thursday nights (10pm-6:30am)?
Ability to Commute:
- Franklin Park, IL (Required)
Work Location: In person