Supporting end-users as well as remote L3 teams, you will be assigned various tickets (ServiceNow) throughout the day. Typically you will provide expertise and support for:
- Workplace / desktops, laptops, software and hardware, Outlook, M365, etc
- Windows 7-11 corporate network environment (need to be familiar with Active Directory)
- Mobile devices
- Multimedia equipment in meeting and conference rooms
- Multi-Functions Printers
- Collaborative tools
- Hands and Eyes (under Level 3 guidance) in server rooms
- IT Hardware inventory management
This role is offered as a fixed-term (1099) contract with a go-live target of early Autumn 2024
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.