Position: Customer Service Representative
We are looking for a highly motivated individual with Customer Service experience for a busy health claims department in our Pines location. The ideal candidate will be creative, observant and very attentive to detail. Excellent communication, computer and problem solving skills, and a willingness to dig in and work alongside the other members of the department are critical.
The department processes a variety of claims, including medical, dental, life, short-term disability and vision claims. The Customer Service Representatives handle a high volume of phone calls for inquiries such as eligibility and benefits, claim status and coverage questions.
We are looking for someone who is organized, diligent, responsive, takes initiative, works well independently, maintains a positive attitude and strives to maintain the companies culture.
Compensation: We offer competitive salary based on experience and an excellent benefits package
About NEBA
At NEBA, we are very proud of our commitment to creating community, supporting healthy lifestyles, offering educational opportunities and providing tools and resources that foster personal and professional development. We believe in promoting from within and creating career paths that pave the way for our employees to move all the way from entry level to high level leadership positions within our organization. We offer competitive wages and an excellent benefit package that includes unique features, such as professional coaching, as part of our employee enrichment program. We are invested in the success of our employees!
We do important work at NEBA, administering collectively bargained employee benefits for hardworking men and women all over the country. The community we serve deserves excellence, and we have high expectations that every one of our employees consistently works towards delivering it.
NEBA employees have excellent work ethic, make continual contributions to go above and beyond to help others, have a positive attitude, display kindness towards others, respect their coworkers, and are willing to do what it takes to get results! Does this sound like you? If it does, please apply for this career opportunity.
NEBA is an Equal Opportunity Employer committed to hiring a diverse work team.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Prescription drug insurance
- Retirement plan
- Vision insurance
Experience level:
Physical setting:
Schedule:
Ability to commute/relocate:
- Pembroke Pines, FL 33028: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your hourly wage requirement?
Experience:
- Customer service: 1 year (Required)
- Health Insurance: 1 year (Required)
Work Location: In person