Reports to: Assistant Hotel Manager & Hotel Director
Minimum Age: 21 years
STARTING PAY RATE: $16/hr Certification/License Requirement:Alcohol Awareness Card (21 years old or older)
Work Status: Full-Time
Job Summary: The Front Desk Night Auditor assists guests on check in and settles account upon check out. Requires dependable, punctual attendance and a willingness to work graveyard shift.
Responsibilities and Duties
Interact positively and effectively with co-workers, Follow departmental procedures and guidelines in a "fast and flawless" performance of duties, Generate and analyze pre-downtime reports, Oversee the administration of room assignments, room departures, guest account charges and payment receipts, Responsible for the transmission of all credit card machines, Maintain current data of hotel during downtime each night, Produce accurate reports to all reporting departments and Directors, Demonstrate a pleasant and enthusiastic demeanor at all times.
Required Skills
Must be able to type 25 wpm; must be able to multitask; must be able to provide courteous, friendly and efficient service to all guests; teamwork required; professional, well groomed appearance required; excellent written and oral skills required; requires prolonged standing and movement; requires frequent bending and stooping; requires the ability to lift up to 30 pounds; requires the ability to follow directions from a supervisor; requires dependable attendance and the ability to appear for work on time; requires the ability to follow directions; requires the ability to interact effectively with co-workers; requires the ability to understand and follow posted work rules and procedures; requires the ability to accept constructive criticism.
Required Experience
High school diploma or equivalent preferred; minimum of one (1) year in a hotel front desk position or other customer service area; must have a working knowledge of Word, Excel and Microsoft Outlook
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Work setting:
Work Location: In person