Job description
HomeDeliveryLink is a leading national furniture and appliance delivery service provider. HDL provides a range of home delivery and final mile logistics solutions for world-class retailers of furniture and appliances. Our fast-growing team is made up of sharp, energetic team members with a "can-do" attitude and a strong work ethic.
HomeDeliveryLink is currently in need of a Delivery Operations Manager to help oversee one of our furniture home delivery operations, to be based in the Fort Worth, TX area. This leader will help to oversee our network of independent home delivery contract carriers, partner and interact with our clients in multiple locations, and make sure that each and every delivery customer has an amazing delivery experience. Skills used include computer-based routing system knowledge, MS Office applications, verifiable customer service excellence, above-average verbal and electronic communication skills, adherence to established processes, and process development ability.
- Required 1+ years of management experience in contract based, final-mile, big and bulky home delivery
- Excellent organizational and critical thinking skills required
- Strong, professional oral and written communication skills required
- Ability to influence and positively motivate direct reports and business partners
- Multi-tasking ability in a fast-paced environment
- Ability to produce and execute development plans for several direct reports
- Logistics contractor management experience is strongly preferred
- Bilingual English/Spanish is a plus
- MS Office suite application proficiency is required
- DOT and Federal regulations knowledge is required
Candidates with home delivery experience and a professional network in the North Texas contract carrier community preferred, but not a requirement.
HDL is a growing, medium-sized family-owned company that takes pride in our people. We provide motivated team members with unlimited growth opportunities, a competitive benefits package including health and 401k, a liberal time-off policy, and other great benefits. A criminal background check and pre-employment drug screen are required.
HomeDeliveryLink is an EOE and ADA compliance corporation.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Please describe your most recent role and responsibilities within the final mile furniture and appliance home delivery space.
Education:
- High school or equivalent (Required)
Experience:
- Box truck: 1 year (Preferred)
- Furniture Delivery: 1 year (Required)
- Appliance Delivery: 1 year (Preferred)
- Operations management: 1 year (Preferred)
Ability to Commute:
- Fort Worth, TX (Required)
Work Location: In person