Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer’s needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies.
This is a full-time position. The shift hours are from 10am-5pm
- Greet customers entering and leaving the community, using customer name whenever possible
- Answer customer calls and direct them appropriately
- Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions
- Education: High school diploma or equivalent
- Experience: A minimum of 1 year preferred
- Ability to be self-directed and prioritize tasks, working independently and managing time efficiently
- Excellent customer service and communication skills, both written and verbal
- Computer Skills: Proficient in Microsoft Office
BENEFITS*
Medical insurance with free virtual doctor visits
Pharmacy Benefits
Vision and dental insurance
Paid Time off that accrues immediately
Paid Holidays
Life insurance
Retirements Savings with a 401(k) or 403(b) with company match
Get access to 50% of your wages before pay day through PayActiv
Employee sponsored fund for employees in need
Employee Assistance Program (EAP)
Tuition Assistance
- Some benefits are based on hours worked
Apply today and begin a meaningful career as a Receptionist at Otterbein!