ECS Comfort, a Sila Services Company
HVAC Service Technician
At ECS Comfort, we're not just in the business of HVAC - we're in the business of comfort, reliability, and peace of mind. Nestled in the heart of Palmyra, PA, our company is built on a foundation of integrity, excellence, and unwavering dedication to our customers.
Every member of our team plays a vital role in bringing comfort to homes and businesses across our community. From sweltering summers to chilly winters, we're here to ensure that our customers have the comfort they need to thrive, no matter the weather.
But more than that, we're here to make a difference. We understand the importance of a comfortable home and workplace, and we take pride in knowing that our work directly impacts the lives of those we serve. Whether it's a routine maintenance visit or a complex repair, we approach every job with care, precision, and a commitment to exceeding expectations.
Our commitment to top-notch customer service has opened the need for a Service Technician to join our team.
Come grow with us!
In exchange for your skillset and commitment, we offer:
- Top Pay! (up to $35/hr plus revenue incentives!)
- 401(k) with Company Match
- Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Special deals/Discounts on a variety of services and entertainment
- Yearly Performance Reviews
The best time to find a GREAT job is when you already have a GOOD job!
Primary Duties and Responsibilities:
- Provides heating and cooling service, repairs, and maintenance. This includes HVAC, heat pumps, ducted systems, boilers, etc.
- Communicates all information to the office by opening/closing jobs in electronic scheduling system to include but not limited to, job arrival, job completion, follow up notes/summary of work completed, etc.
- Obtains the customer’s approval for work and obtains payment on-site as appropriate.
- Maintains clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.
- Assumes responsibility for trucks, diagnostic tools, and uniforms.
- Serves as a teacher and leads by example to apprentices on the job site.
- Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.
- Uses good judgment and self-control in areas wherein the company entrusts him/her to maintain company and customer confidentiality.
- Establish a sound positive work relationship with all members of the ECS team. Must be able to listen and implement all suggested feedback received.
Required Skills and Abilities:
- Prior heating and/or cooling experience in a residential capacity.
- Ability to prioritize tasks and communicate with customers.
- Demonstrated excellent communication conflict resolution and interpersonal skills.
- Demonstrated ability to work as an effective team member and pitch in as needed.
- Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required.
- Must be able to work on a ladder.
- Must be able to lift 50 pounds.
Education and Experience:
- High School diploma or GED
- Minimum of two years field experience and formal training, as well as EPA certification.
- Current and unrestricted driver’s license.
- Professional set of tools.
- Physical ability to perform all requirements associated with this position.
Job Type: Full-time
Pay: $20.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Employee assistance program
- Employee discount
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Tools provided
- Vision insurance
Schedule:
- Monday to Friday
- On call
- Overtime
- Year round work
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Experience:
- HVAC Service: 2 years (Required)
Ability to Relocate:
- Palmyra, PA: Relocate before starting work (Required)
Work Location: On the road