WHO WE ARE
The Car Park is a rapidly growing company that leverages the power of cutting-edge technology, legendary customer service, and best-in-class practices to operate the more than 500 locations within our portfolio across the United States. We are experts at meeting the unique needs of the markets we serve including hospitality, healthcare, events, municipalities, office, retail, and universities.
Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. We have built a collaborative environment placing a high emphasis on integrity, trust, and caring. We understand how each of us plays a significant role in positively impacting our company culture and have a deep commitment to providing our team members with exceptional employee experiences, learning opportunities, career progression and dare we say it, a little bit of fun.
WHO WE NEED
This position oversees the day-to-day operations of a single parking location. This position will focus on creating reports, counting money, reconciling deposits, and occasionally working the parking booth.
Oversee the day-to-day operations of the parking location.
Training new staff when applicable.
Creating and scheduling employees to ensure adequate coverage.
Multi-task to keep all traffic flowing both in and out of the parking lots and garages.
Handle higher level guest complaints and issues.
Liaison between site contacts and company management.
Process cash or credit card payments for parking charges that include collecting payments for parking, reconciling the balances, and performing opening / closing duties.
Issue and manage on-site violations and/or coordinate removal of vehicles as necessary.
IDEAL CANDIDATE SKILLS
Basic knowledge of computers.
Excellent customer service skills.
Ability to communicate effectively.
Familiarity with MS Office Suite, i.e. Outlook, Excel, Word with MS Office Suite, i.e. Outlook, Excel, Word
2 years of supervisory or managerial experience.
MINIMUM REQUIRED QUALIFICATIONS
High School Diploma or equivalent.
At least 1 year of supervisory or management experience.
Previous customer service experience
BENEFITS WE OFFER
18 days of Recharging your Battery (PTO)
Paid Parental Leave
Volunteer Time Off (VTO)
Paid holidays
Bereavement
Medical, Dental, Vision
Flexible and health spending accounts
Short term disability
Critical illness and accident benefits
Life insurance, tuition reimbursement
401(k) and more are available to eligible Team Members
There’s also the opportunity to work with a genuinely awesome team of co-workers
Professionalism, mutual respect, and a sense of humor are traits we value and exhibit. That’s not marketing lingo, it’s the truth. Come meet us and you be the judge.
***Equal Employment Opportunity