**Job Summary:**
Join our team at The Guild Hotel as a Bellman where our core values of exceptional customer service, teamwork, and attention to detail drive our success. We are looking for a dedicated and customer-focused individual to enhance the guest experience through outstanding service.
**Duties:**
- Greet guests upon arrival and departure with a warm and welcoming demeanor
- Assist guests with luggage handling and delivery to their rooms
- Provide information about hotel facilities, services, and local attractions
- Coordinate with front desk staff to ensure seamless guest check-in and check-out experiences
- Assist with valet parking services when needed
- Maintain cleanliness and organization in the lobby area
- Respond promptly to guest inquiries and requests in a professional manner
- Collaborate with other hotel departments to ensure guest satisfaction
**Experience:**
- Prior experience in a customer-facing role within the hospitality industry is preferred
- Bilingual proficiency is advantageous
- Knowledge of phone systems and front desk operations is beneficial
- Previous exposure to hotel management practices is desirable
- Strong customer service skills with a focus on guest relations
- Experience in a resort setting or similar high-end hospitality environment is a bonus
**Benefits:**
- $18.00 per hr Plus Tips
- Health insurance coverage including medical, dental, and vision benefits
- Paid time off for work-life balance
- Opportunities for career growth within the hospitality industry
- Discounts on hotel stays for yourself and family/friends
We are looking for candidates who embody our commitment to exceptional service and who are eager to contribute to creating memorable experiences for our guests. If you are passionate about hospitality and possess the skills we are seeking, we invite you to apply for the Bellman position at our historial hotel.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Every weekend
- Holidays
- Morning shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Relocate:
- San Diego, CA 92101: Relocate before starting work (Required)
Work Location: In person