Fast paced and busy Dermatology office looking for a new member to our team!
This position is primarily responsible for acting as the first point of contact for all patients in a high traffic office. Duties include phone management, initial screening of calls to determine information that is needed, confirming and rescheduling appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greeting patients
- Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments.
- collecting payments
- Coordinates patient files and ensures that proper documentation is in each file.
- Greets patients in an enthusiastic manner as they arrive and guides them through the initial steps of the consultation process.
- Obtains authorizations for patients.
- Scans and enters insurance cards and ensures accuracy of information.
- Prepares charts for next day's appointments.
- Handles center correspondence by possessing the ability to convey a concise, honest and respectful message in written and verbal communications.
Job Requirements:
- High School Diploma or Equivalent
- Desire to Provide an Exceptional Patient Experience
Job Type: Full-time
Schedule:
Experience:
- Customer service: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person