The Sponsor’s mission is to turn IT disruptions into enterprise opportunities. The Sponsor handles IT solutions that other organizations are not organized enough to manage. The Sponsor requires assistance identifying technology solutions to address technology gaps in cellular and cloud services. Priorities will be managed by the Sponsor project manager.
The Contractor Team shall:
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Review and analyze all Sponsor service competency data for addition to the Skill and Competencies Repository.
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Collaborate with other internal Sponsor offices to review, analyze, and update competency data from open source, commercially available, existing Sponsor databases, and applications for addition to the Skill and Competencies Repository.
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Evaluate current Sponsor Chatbot & Machine Learning (M/L), Artificial Intelligence offerings and integration methods and provide a report on opportunities to integrate with Sponsor systems.
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Evaluate and assess Sponsor’s planned system restructuring and its data integration impacts with a new external service provider.
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Work with the Sponsor team supporting the system restructure to understand data standards required and the impact on the Sponsor’s OPM standardization efforts.
- Create and maintain documentation of Methodologies & Tools used to accomplish the Scope of Work.
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Create and maintain documentation related to System Access to database(s); systems used, databases accessed, to perform the work.
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Create and maintain a list of Internal and External Key Contacts, to include names and contact information.
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Create and maintain documentation regarding concerns, risks, and issues regarding data, storage, tools, and access.
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Create and maintain documentation regarding the status of deliverables and open actions
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Elicit and document user requirements from the customer and create the technical requirements document.
- Help the Sponsor identify technology solutions to address requirements.
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Assist the Sponsor with prototyping technical solutions to address technology problems, gaps, and risks.
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Ensure technical solutions are scalable to meet enterprise requirements.
- Identify technical and security risks and develop mitigation strategies to address risks.
- Evaluate technologies for suitability and applicability to address the Sponsor’s requirements.
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Evaluate process changes to Sponsored business and mission requirements.
- Present recommendations in both oral and written forms.
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Develop use cases for the Sponsor’s business needs.
- Assist the Sponsor with testing products against use cases.
The Contractor Team will:
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Create a transition guide or SOP of activities.
- Create and maintain documentation for a Skills Taxonomy Gap Analysis Report – to include an assessment of the current state, proposed baseline of Competencies, Skills, Knowledge, and Abilities; identification of missing data, and an action plan for gap mitigation.
1. Demonstrated hands-on experience with Microsoft Azure.
2. Demonstrated experience or knowledge of other cloud service providers such as AWS and Google.
3. Demonstrated experience integrating solutions in a production environment.
4. Demonstrated experience with enterprise IT systems design and implementation.
5. Demonstrated experience with hypervisors and virtual technologies.
6. Demonstrated experience with networking devices and firewalls.
7. Demonstrated experience with security concepts related to Domain Name System (DNS), routing, authentication, certificate authentication, and VPN tunneling.
8. Certifications with Microsoft Azure
Additional Qualifications
1. BA/BS degree in a technical discipline or an equivalent combination of training and experience.
2. Demonstrated experience with cellular technologies.
3. Demonstrated experience with Android and iOS operating systems