GENERAL DESCRIPTION OF POSITION: 2 openings: Forest Park (1) and College Park (1)
Reports directly to the Patient Financial Services Supervisors for assignments. Receives patients into the health care delivery team, ascertains their needs. Evaluates and updates registrants as required. Receives cash payments for services and coordinates receipts with change documents. Performs duties in a prompt, courteous and confidential manner.
DETAILED DESCRIPTION OF POSITION DUTIES:
- Interviews patient and/or family to determine eligibility for center services.
- Supports and adheres to the center policy and procedures and protocol for front office staff.
- Able to make appointments for patients and make referrals to other units of services, i.e. DFACS, Social Services, Dental, etc.
- Initiates registration forms, assigns number and checks all form for completeness and accuracy.
- Verifies insurance with proper source.
- Assists in daily collection and completion of encounter data and forward to the business office.
- Re-evaluates patients as needed and in accordance with Center’s policy.
- Answers telephone and refers calls appropriately, refers complaints to the nurse manager.
- Receives and prepares daily cash receipt.
- Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to communicate effectively and relates to the public in a pleasing manner.
- Knowledge of data entry skills.
- Must be articulate and personable.
- Must possess excellent interviewerskills.
- Ability to use mature judgment in the performance of duties.
- Knowledge of billing procedures.
MINIMUM QUALIFICATIONS:
Must have at least 1 year of Medical Front Desk experience, pediatric experience, flexible, adaptable, pleasant personality. Clerical knowledge, must be cooperative and sensitive to the needs of the patient.
Job Type: Full-time
Pay: $17.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you fully vaccinated against or willing to be fully vaccinated for COVID-19?
- Do you have at least 6 months - 1 year of insurance verification or preauthorization experience?
Experience:
- Pediatric: 1 year (Required)
Ability to Relocate:
- Forest Park, GA: Relocate before starting work (Required)
Work Location: In person