ABOUT US:
The Luxury Exchange is a family-run business dedicated to providing the local community with an upscale value shopping experience in a warm and welcoming atmosphere. We specialize in luxury handbags, jewelry, watches, and accessories, offering exceptional products and personalized customer service.
JOB OVERVIEW:
We are seeking a highly professional, self-starting, and detail-oriented Luxury Retail Associate to join our team. This role is perfect for someone passionate about luxury fashion, proficient in social media, and capable of working independently. You will play a critical role in managing our social media presence, supporting sales goals, and maintaining our store's high standards. Additionally, you will be trained to become a buyer, where understanding negotiation is crucial.
KEY RESPONSIBILITIES:
Client/Business:
- Deliver outstanding customer service through one-on-one and group consultations, creating a luxury shopping experience.
- Develop and manage content for our social media platforms to engage and grow our online community.
- Build trustworthy and honest relationships with clients, ensuring their satisfaction and loyalty.
- Handle customer concerns positively and proactively, managing multiple tasks.
- Take ownership and initiative in all aspects of the role, demonstrating a high level of accountability and self-motivation.
People:
- Foster a positive and inclusive work environment.
- Contribute to a strong store culture by collaborating effectively with a diverse team.
- Assist in maintaining store readiness, including stocking, re-merchandising, displays, merchandise transfers, and light cleaning.
- Ensure the store environment is clean and hygienic.
Buyer Training:
- Learn the fundamentals of purchasing luxury handbags and accessories.
- Understand market trends and customer preferences to make informed buying decisions.
- Develop relationships with customers and negotiate terms.
- Manage product assortment to meet customer demands.
- Leverage negotiation skills to secure the highest quality products at the best prices, maximizing value for both the store and our customers.
Requirements:
- Self-starter with the ability to work independently and take initiative.
- Client-focused mindset with strong problem-solving abilities.
- Exceptional attention to detail and a desire to learn.
- Proficiency in managing social media platforms and content creation.
- Strong verbal and written communication skills.
- Knowledge of luxury brands, their heritage, and craftsmanship is a plus.
- Ability to share knowledge effectively with clients and team members.
- Strong negotiation skills and an understanding of how to secure favorable terms and deals.
Application Process:
- Apply via Indeed.
- Provide a resume.
- Supply names and contact information for at least three non-related references.
- Complete phone screen, assessments, and questions to be considered.
Benefits: Our employees are our most important asset, and we offer a variety of benefits to support them and their families:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) with matching
- Employee Discount
- Paid Time Off
- Paid Training
- Team Building Events
- Opportunity for Commission
STARTING PAY: $20 per hour, DOE
Suppose you are a self-starter with a passion for luxury fashion, a keen eye for detail, and expertise in social media management. In that case, we invite you to apply and become a part of our dynamic team at The Luxury Exchange!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Tell us about your experience with luxury brands and how it will be an asset.
- Describe your experience with social media management.
- Provide examples of how you have taken initiative in previous roles.
Education:
- High school or equivalent (Required)
Work Location: In person