Job Summary:
National Protective Service, a multi-state contract security services firm, is seeking a dedicated and professional high-end retail security agent to join our team in providing top-tier estate security services in San Diego. As a High-End Retail Security Agent, you will play a crucial role in ensuring the safety and security of Staff, visitors, and customers.
Responsibilities:
- Welcome and assist staff, visitors, and guests with a warm and professional approach.
- Provide a friendly and professional presence to greet and assist customers.
- Escort high-value customers or employees to their vehicles if requested.
- Monitor crowds and provide crowd control during busy shopping periods.
- Conduct routine patrols of the premises to maintain a highly secure environment.
- Respond promptly and effectively to security incidents, emergencies, and alarms.
- Deliver exceptional customer service by promptly addressing inquiries and resolving issues.
- Adhere to company policies and procedures to uphold a superior level of security and professionalism.
Requirements:
- Possession of a high school diploma or equivalent qualification.
- Previous experience in security, concierge, or customer service roles is highly desirable.
- Excellent communication and interpersonal skills.
- Demonstrated ability to handle stressful situations calmly and efficiently.
- Knowledge of security protocols and procedures.
- Reliability, punctuality, and a strong sense of responsibility.
- Professional appearance and demeanor, reflecting a high standard of presentation.
- Prior military service is a plus.
- Flexibility to work various shifts, including nights, weekends, and holidays.
National Protective Service offers competitive compensation and opportunities for career growth and development. Join our team today and contribute to creating a safe and secure environment for our esteemed clients. National Protective Service is an equal opportunity employer.
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Expected hours: 30 – 40 per week
Experience level:
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Sherman Oaks, CA 91423 (Required)
Work Location: In person